"One of the best new car buying experiences I've ever had. Tiffany was extremely professional and one of the best sales professionals I've ever dealt with. Would recommend this dealership and Tiffany to anyone. Fair trade value and pricing on the new car. The most interesting part is that I never even stepped foot in the place. Remote purchase that progressed extremely smoothly down to the out of state delivery."
"Having taken delivery of two vehicles from this dealership in the last 9 months, I can attest to the fact that Porsche have a gem in this dealership. This is truly a full service facility with well trained sales staff who are friendly and redefine the car buying experience as pleasant and easy. They deliver the perfect package for those looking to buy a luxury performance vehicle."
"Let me start by saying "WOW". It was one of the best car buying experiences to date. Let me say this - One of my closest friends is a Sales Manager for a Porsche dealership in NJ and he doesn't even work as hard as Tiffany worked with me at Beachwood Porsche. As you may have also experienced, most of the time, dealerships don't even like to entertain speaking about details via emails and or phone calls, let alone when you tell them, that you have a friend who is a Sales Manager at Porsche. Tiffany was exceptional and a professional. Her main focus was to ensure my questions were answered and knew exactly what I was looking for. She only asked me to give her an opportunity to earn the business. Even when I was difficult and demanding at times, she did not waver at all and kept coming back with solutions or other suggestions on how we could make something work - She was prompt in returning phone calls, answering emails and went above and beyond everything. Again, if you are in the market for a new Porsche, please go and see Tiffany Hansen. You won't be sorry. Her attitude and willingness to help the clients is beyond what you would experience anywhere else. I will NOT be going back to my friend anymore for any future needs. It is truly my belief that it's the people at an organization that makes world of the difference, and Tiffany is an example of that. I do want to plug in a word for the Sales Manager Dario as well, who was obviously involved behind the scenes, however, I had an opportunity to meet with him as well, and discuss few things while Tiffany had a day off - and I couldn't say anything different about him either - Tiffany and Dario. Thank you so very much for everything and answering my million questions, and making sure - Not only we were able to come to terms on everything with this deal, but making a lifetime client of yours. "
"Ok, I am going to start of by saying that I am not a review writer by any means, so please bear with me if I start going in a bunch of different directions. I have to give you a little back log for this to make sense...... So myself, I am in my early 30's, and a bachelor. There are 2 thing I am obsessed with; Swiss made watches and European cars. (pretty common right guys) I buy a new car on average every year and a half, so I am MORE than experienced in in the process, customer service, negotiating the deal, continued service, doing the research on the car etc..... The problem I have always had is that, somewhere down the line, the dealer does not disclose certain info, or they lie, or they tell you the car was never in an accident when it was and so on, so I never had a dealership where I could be a repeat customer at. That all changed. About a month ago, I found a car online that Porsche had out in Beachwood. I set up an apt to go see it and was assigned to a salesman named Stephen Dumperth. He was different from the very start of the process. He was very kind and likable. he helped me with everything from start to finish, and was very in the know with the car, and the history of the car. Long story short, I bought the car.... Here's why I am writing this review. Steve is a stand up guy, and he wasn't there to make a quick sale. He understands sales like I do, and he knows the benefit of establishing relationships, because from this point forward, I will only buy from him, weather he stays at Porsche or not. He has helped me out with several things after the transaction was complete, like going out of his way to get me the title, having service wash my car, etc..... Now about the dealership. Their service department is outstanding, they work promptly and are very professionally. I took my car in today to them install new wheels on it, and every one there is on top of their game, no nonsense, no run around, just a bunch of guys and gals that love cars. Steve even came back to the service department just to say "what's up" and make sure everything is good with the car. That combination is killer. They are NOT some fly by night chop shop selling high end cars for (half they price) because they were totaled in an accident out of state. They are all about quality. These are true professionals that are very detail oriented that are there to help you get what you want in the budget you are working with. Well, guys, I'll see ya next year when I'm ready for my next one, Hopefully you are still at Porsche Steve, because that's one hell of an operation! "
"West travels East to find the customer service, professionalism and trust desired when making an important and fun and exciting purchase of a Porsche….As There Is No Substitute. We found just what we were looking for in Porsche of Beachwood and in the expertise and ease of Tiffany Hansen. The information offered up by Tiffany and Dario Miocic, the sales manager was straightforward and lined up with what my research showed. They couldn’t have been more accommodating all while helping us make the right decision for us. Our experience was so good, we not only bought one but two Porsche’s. We have yet to take delivery, however I don’t imagine our experience will change. Yes, it was worth driving from Bay Village to Beachwood. If you are looking for a Porsche, do yourself a favor and visit Porsche of Beachwood. "
"It's exciting to post my first thread on this forum as a new 991 GT3 owner, having just taken delivery yesterday of a gently used 2014 GT3 in GT Silver with Martini livery stripes. Interior has red deviated stitching and belts. People roll down their windows and shout out questions at traffic lights. Also, hats off to Porsche Beachwood and my SA Dave McCaig who made the buying process relaxed and enjoyable."
"After 7 long months, my fashion grey Targa GTS has finally arrived. I really need to say thanks to my good friend Stephen Dumperth at Beachwood Porsche for making this happen. After calling practically every dealer in the Chicagoland area and SoCal, I had come up empty. Steevie was somehow able to get me an allocation and paint to sample to boot. HRE p106, H&R springs, and AWE switch path await once the weather clears. I'm through the roof on this one! Literally "
" I went to test drive the Panamera because I liked it from the 1st time I saw one after it was introduced. I had just about decided on a Mercedes, but several family members recommended driving the Porsche to "get it out of (my) system." Nicole, our saleswoman, was terrific. She asked several questions re: my driving habits and "wants," and came up with model suggestions. The test drive was great -- and convinced me that this was the car I wanted. Beachwood Porsche offered a fabulous deal and I drove the car home that evening. Everyone was so helpful in answering questions, educating me about the car, and finding a car with the specific features that I wanted. There was absolutely no pressure to buy -- definitely not your stereotypical car salespeople. It was a very pleasant experience and, so far, my car is everything I had hoped it would be. "
"I had my '14 C2 delivered by them last Friday. I couldn't be happier with the entire process and they go above and beyond! My guess if they are recommending an installer he is top notch. They don't mess around. I dealt with Stephen and Greg and they are both wonderful. I never saw they car in person and it was even better than described. Have fun!!"
"I want to thank Porsche Beachwood and Mr. Youhana for making my buying process easy and without the use of pressure. Not my first Porsche from them and will not be my last! I feel welcome everytime I'm in for service or just to say hello. "
"Bought my 2015 C4S from them sight unseen, flawless sales process, they even took care of my Texas registration paperwork. Picked me up at airport and had me on the road in no time."
"Excellent first purchase experience as an out-of-market buyer... Dealership negotiated in good faith, with special recognition to Dave McCaig, who was respectful & diligent throughout our sales process + Greg Castell, who has been a trusted resource in providing prompt service since our sale was complete -- thank you, Gentlemen. "
"I bought my CPO 991/50 from them last year sight unseen living in Germany. Great experience and they were true to their word at every turn. It was a fairly complex process dealing overseas with paperwork, ordering snow tires to be installed, CPO, and of course, the shipping overseas. They sent me tons of pictures and even pointed out one or two minor blemishes that I would have never noticed. I even Skyped a time or two with their paperwork folks and that was easy. Only error was that when they replaced the summer tires with the new snow tires I ordered, they accidentally threw out the summer tires with about 5K miles on them. They let me know they made a mistake and sent me brand new summers at no cost to me. I found them to be stand-up folks start to finish."
" I have bought here twice and been treated to excellent customer service at all levels of the enterprise. Dave McCaig is very knowledgeable and accommodating in sales. He went the extra mile to get us the exact car and equipment we wanted, just in time for the holidays. Greg was an excellent ambassador of the brand, spending time with my wife and me to make sure we were very comfortable with the operation of our new vehicle. Also, from past experience, Walt in Service is an enthusiastic advocate of the Porsche brand. I have bought Porsches from other off-brand dealers before, and the quality of the experience was nowhere near the level of excellence of dealing directly with Porsche. "
"Bought my Targa there and those cats at Beachwood are definitely the best! "
"Hello Phil, I got the car today and it looks beautiful. I wanted to thank you and all the wonderful staff, Dario, Andrew and Kyle for making this happen, it was a very wonderful experience dealing with you all. First time I purchased a car without stepping in the dealership, seeing or driving the car. You have a great reputation among the Porsche fans, I can see why. "